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Support Services

Home >> Support Service >> Annual Maintenance Contract

Our Principals
Compaq, HP, all over third party assemble system (Desktop Laptop Severs).
Ashtech executive sytems.
TVSE, Epson peripheral deviders.
IBM, Dell systems (Only Service Support spacs for principals).
3com, Cisco, Dlink Swithches, 3com Routers.

Function
Annual Contracts - on call support for PCs, Peripherals, Operating Systems, Mail solutions, Switches & Routers.
Annual contracts - Resident Engineers for total hardwork & software support in Pcs & peripherals & other office automation software.

Features & Benefits
Online call logging and call tracking systems.
2-4 hours response time.
4-8 resolution time
Spares worth 30% of total AMC value is kept as stock. This is to support various brands and configuration systems & peripherals.
Back to Back contract with principals for critical systems & peripherals for better support.
AMC with Resident engineers - with onsite spare stock, immediate response & better resolution.
AMC support provided at all Metros & Ahmedabad, Cochin, Hyderabad etc.

Name of Customers

ACC
Dalal Consultant
Dr. B. Nanavati Hospital
Indian Organic
L&T Finance
Relinace Industries Mumbai & Delhi
Ulka Advertising Ltd.


case studies
Dr. B. Nanavati Hospital
Support given by Site Enginner.

System Supported:
Compaq & HP Servers
Assembled Systems




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