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Our
Principals
Our
Software division specialised in web based communication products.
The internet represents an effective medium to collapse distance
in a cost effective manner. This enable companies to keep in touch
and maintain relationship with their customers, suppliers and their
own wide spread offices, and field force.
Function
An eCRM product allows customers and suppliers to
contact the company on specific issue - new sales service requests,
outstanding issues, ets, and the appropriate person can respond
and track the respons till completion.
Features
& Benefits
The "anywhere anytime"aspect of the web allows
users to log in at their convenience. The software routes their
request to the correct person. Due to the strong record keeping
aspect of the web, each and every issue can be the tracked to completion
this resulting in better relationship management with one and all.
Name
of Customers
Exchange Next, a Reliance Group Company
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