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Our team of dedicated, multi-skilled personnel takes care
of your IT resources, leaving you free to focus on your
core Job function/ Business. While managing your IT infrastructure,
we help you optimize your IT resources through well-defined
processes and round the clock support.
We address your infrastructure management needs through
best practices approach and quality. Our Infrastructure
Management Services offering comes to you with aggressive
service levels and reasonable costs. We
have capacities to address the demands in the areas of Banking,
Finance, Manufacturing, IT Enabled Services and Software
Development.
Our offering of Infrastructure Management Services
is a mix of Systems Management & Service Management.
Through Systems Management the core Infrastructure
layers comprising of Hardware, Operating System, Web, Application,
Database, Storage & Security is addressed – here
we deploy appropriate team to ensure seamless & continuous
availability of Infrastructure.
Through Service Management the key concern areas
like Problem Management, Performance Management, Service
Level Agreements Adherence by Vendors, Performance Management,
Configuration (Asset/ License/ Change) Management &
Service MIS are addressed.
The Methodology we follow is –

Our team comprises of resources certified/ trained in Solaris
Administration, Cisco, HP, IBM, Citrix, Windows Administration,
Veritas, Oracle/ SQL Database. In addition to this,
we encourage Customers to train our resources in inhouse
application support so that we take on additional responsibility
& make more time available for the customer to focus
on their key focus areas.
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