Support Services - Annual Maintenance Contract

Home >> Support Service >> Annual Maintenance Contract

Our Principals

• | Compaq, HP, all over third party assemble system (Desktop Laptop Severs).
• | Ashtech executive sytems.
• | TVSE, Epson peripheral deviders.
• | IBM, Dell systems (Only Service Support spacs for principals).
• | 3com, Cisco, Dlink Swithches, 3com Routers.

Function

• | Annual Contracts - on call support for PCs, Peripherals, Operating Systems, Mail solutions, Switches & Routers.
• | Annual contracts - Resident Engineers for total hardwork & software support in Pcs & peripherals & other office automation software.

Features & Benefits

• | Online call logging and call tracking systems.
• | 2-4 hours response time.
• | 4-8 resolution time
• | Spares worth 30% of total AMC value is kept as stock. This is to support various brands and configuration systems & peripherals.
• | Back to Back contract with principals for critical systems & peripherals for better support.
• | AMC with Resident engineers - with onsite spare stock, immediate response & better resolution.
• | AMC support provided at all Metros & Ahmedabad, Cochin, Hyderabad etc.

Name of Customers

| ACC
| Dalal Consultant
| Dr. B. Nanavati Hospital
| Indian Organic
| L&T Finance
| Relinace Industries Mumbai & Delhi
| Ulka Advertising Ltd.

Dr. B. Nanavati Hospital

Support given by Site Enginner.

System Supported:
Compaq & HP Servers
Assembled Systems

[ Web Integration | Software Development | System Integration | Support Services | Service Centre ]
[ About Us | Happenings | Partnerships | Jobs | Customers Speak | Site Map | Contact Us | Feedback | Home ]

© Ashtech Infotech Ltd. 2000. All rights reserved.
Best experienced with 800 x 600 screen resolution